The Telephone Book: Getting What you Want and Paying Less For It




(Note that this book dates from 1987.  Almost nothing in this book relates to today’s telephone marketplace.  This book was succeeded by The Phone Book, published in 1991.)

With The Telephone Book as your guide, you can get to know your phone system and use that knowledge to your advantage. This book offers information and sound advice to you as a residential or business phone customer that will enable you to take charge and make the right choices concerning new service, installation, repairs, long-distance carriers, phone selection, and more. It is written in a format that makes it easy to find the information you need without reading the entire book. Among the many topics covered are:

  • Equal Access
  • Long-distance calling including 10XXX codes
  • Buying versus renting phones
  • Tips on selecting phones and answering machines
  • Decoding FCC numbers
  • Local phone service and local operating companies
  • Travel calling and pay phones
  • Installation and wiring, including 2-line installation
  • Troubleshooting and repair
  • Technical information
  • Consumer activism

Numerous case studies illustrate how you can use the information in this book to reduce the cost of phone service and protect yourself against paying fees that are too high and sometimes unnecessary. The Telephone Book is a must for all telephone customers.

“Carl Oppedahl is the kind of man who installs telephones for fun.” — New York Times

“This book Is a valuable tool for consumers In the changing world of telecommunications.” – New York Public Interest Research Group (NYPIRG)

“This book will do more than save you money.  Its no-nonsense language cuts through much of the confused jargon that has intimidated customers since the breakup of Ma Bell.  You’ll come away pleasantly surprised or relieved that you are smarter than you’ve been conditioned to believe by industry ‘experts’.” — Kathleen F. O’Reilly, Executive Director, Citizen’s Utility Board of Wisconsin

“Whether or not it was a good idea to break up Ma Bell, the only way to recreate the benefits of the old Bell System is by learning how to save money and maintain the quality of service in today’s complicated environment.  This book should help you understand how the post-divestiture telephone marketplace can work for you.” — Consumer Federation of America, Gene Kimmelman, President

  • By Carl Oppedahl
  • Copyright 1987
  • 308 pages
  • 9 inches by 6 inches by 5/8 inch
  • ISBN:  0-98862-92-8